Frequently Asked Questions

At Town Island Couriers, we understand that using a courier service can raise various questions. Here, we address some common inquiries to help make your experience transporting goods between Magnetic Island, Townsville and beyond as smooth as possible.

How do I book a delivery?

Booking with us is easy! Simply visit our 'Book Now' page on our website, fill in your details, and let us know your requirements. Alternatively, you can give us a call, and our friendly team will assist you.

What areas do you serve?

We primarily operate between Magnetic Island and Townsville, but our services also extend to interstate deliveries. If you're unsure whether we can reach your destination, feel free to ask!

What's your delivery time frame?

Delivery times vary based on the distance and type of item. We strive for timely deliveries and can provide estimated delivery times upon request.

Do you handle fragile or delicate items?

Absolutely. We have the expertise and equipment to handle delicate items with care. Please let us know the nature of your shipment when booking so that we can take appropriate precautions.

Can I change my delivery details after booking?

We understand that plans can change. Contact us as soon as possible, and we'll do our best to accommodate any changes to your delivery details.

Order with Lamberts, Delivered by Us!

We have partnered with Lamberts Fresh Produce to deliver the best produce to Magnetic Island! Just submit your order on their website and let them know you want delivery with us at Town Island Couriers.

Order Now

Click Here to Visit the Lamberts website to submit your order

Our Trucks

8M Flat Bed Truck with Crane

This heavy-duty vehicle is designed to handle large and bulky loads with ease. Whether you're transporting construction materials, equipment, or oversized items, our crane-equipped flatbed truck offers the perfect solution. Its robust crane ensures efficient loading and unloading, while the spacious flatbed provides ample space for your cargo.

8 Pallet Enclosed Truck with Rear Lifter

This versatile vehicle combines ample storage space with the convenience of a rear lifter, making loading and unloading a breeze. Whether you need to transport sensitive goods, valuable equipment, or a substantial quantity of items, our enclosed truck ensures they remain protected from the elements and secure during transit.

6 Pallet Pantech Truck with Rear Lifter

This compact yet robust vehicle is designed to handle a variety of cargo, offering the perfect solution for your delivery needs. With its rear lifter, loading and unloading become effortless, making it ideal for both businesses and individuals. Whether you're transporting furniture, office equipment, or other valuable items, Town Island Couriers ensures your cargo arrives securely and on time.

Utility with Full Rack and Rear Lifter

Our utility vehicle with a full rack and rear lifter is your trusted companion for handling a diverse range of deliveries. This versatile vehicle offers the convenience of a rear lifter, simplifying the loading and unloading process for your items. Whether you require transportation for construction materials, tools, or equipment, our utility vehicle is up to the task.

Refrigerated Ute

Our refrigerated ute is designed to meet your temperature-sensitive delivery needs with precision. This specialized vehicle is equipped with a state-of-the-art cooling system, ensuring that your perishable goods, medical supplies, or any other temperature controlled items reach their destination in perfect condition.

Delivering Excellence
Every Part of the Way

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